Buy Online

I want to buy online but have some queries?

No problem, we are happy to help you. Contact the team at C Russell Auto Sales Ltd who will be happy to assist.

I would like to amend or cancel my order

Please refer to our terms and conditions for more details. In the first instance, we would ask you to contact us to discuss the changes you would like to make.

How secure is your online deposit process?

Our online payment system is encrypted to ensure the security of your payment and your data.

Is my deposit refundable?

Yes, all payments come with a 14-day refund guarantee.

Can I amend my delivery and collection day after I have placed my order?

We will always do our best to accommodate changes. Get in touch to discuss amendments to your delivery or collection.

How is the car delivered?

We will deliver vehicles in line with government guidelines. We are also FCA compliant with all distance selling.

Can I speak to someone personally about my online purchase?

Absolutely, you can always speak to a member of the team. You will find all of our contact details online.

Are test drives available?

If you feel that you really need to test drive the car before committing to buying, then this can be arranged at a small cost. Please get in touch with the team at C Russell Auto Sales Ltd to discuss how this can best be scheduled. We do ask for finance to be arranged prior to a test drive, although we do not require any documentation to be signed beforehand.

Finance

How do I get my finance settlement?

Our team can help you with this. Get in touch with our sales team and we will be able to obtain a settlement figure for your existing finance agreement.

I have some questions regarding financing my purchase. Who should I speak to?

We would be happy to help you. Get in touch with a member of our sales to discuss your queries.